Once the question has been submitted to the system, an e-mail confirmation will be sent to the e-mail specified on your account. If you do not receive a confirmation e-mail, please check the spam filters for this inbox. If you do not receive the e-mail, your question may not have been successfully entered in to the support system
Before contacting support, we recommend that clients explore our support guides which address many of the common issues & questions we get asked day to day. The guides come in PDF format and you need only contact us.