- Check whether the frame is correctly labeled, and if it is, check whether it is already connected with ID of some other text (StoryLink - Options - Labels - Read labels). If that is the case, use Clear all Labels to clear the element.
- Check whether the frame is correctly labeled, and if it is, check whether it is already connected with ID of some other text (StoryLink - Options - Labels - Read labels). If that is the case, use Clear all Labels to clear the element.
Telephone support is available 24 hours / 7 days in week on the numbers below.
Marko: +385 91 25 24 006
Matija: +385 91 45 24 006
Snježana: +385 95 90 36 127
if you want a step by step guidance, please contact us.
Create a StoryEditor Support Ticket to resolve your problem.
Once the question has been submitted to the system, an e-mail confirmation will be sent to the e-mail specified on your account. If you do not receive a confirmation e-mail, please check the spam filters for this inbox. If you do not receive the e-mail, your question may not have been successfully entered in to the support system